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Boeing’s 737 MAX, once a celebrated innovation, became infamous after two fatal crashes. Former senior manager at Boeing’s 737 Factory in Renton, Ed Pierson, tells all on what went wrong with the 737 MAX.
Boeing’s 737 MAX faced significant issues from its inception. Launched to much fanfare in 2016, the aircraft soon became embroiled in controversy following two fatal crashes within 18 months of its first delivery. Lion Air Flight 610 and Ethiopian Airlines Flight 302 crashed due to issues with the Maneuvering Characteristics Augmentation System (MCAS), which was designed to prevent stalls but relied on a single sensor. The crashes, killing 346 people, led to the worldwide grounding of the 737 MAX for 20 months.
Ed Pierson, highlights systemic issues within the company, including inadequate quality control and pressured work environments. The company’s focus post the 1997 merger with McDonnell Douglas, and leadership becoming disconnected from the manufacturing floor.
Pierson suggests overhauling Boeing’s leadership, admitting failures, and implementing stricter quality control measures. Despite efforts to improve, including new leadership and pledges to enhance safety protocols, the company faces the challenge of addressing deep-rooted issues and regaining public and industry trust in its aircraft engineering and safety standards.
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